SHIPPING & RETURNS
We ship all orders within one business day of order placement. Orders received before 8:00 am EST (Eastern Standard Time) will be shipped the same day. Those that are received after 8:00 am EST will be shipped the following business day. We use the US Postal First Class service for our standard shipping on small packages (under 1 lb.) and US Postal Service Priority Mail or UPS service for the bigger ones. It usually takes about 5 business days for an order to reach you. Although very unlikely, holiday seasons or harsh weather conditions may make your order take a little longer.
FREE SHIPPING ON ORDERS $50+
No code required.
RETURN & EXCHANGE POLICY
To initiate a return or exchange, please email firstname.lastname@example.org with your order number and your specific request. For a full item refund or credit (we do not refund shipping costs), the items need to be unopened and in their original condition.
Returns are only accepted within 30 days of purchase.
We recommend that you ship your package with a carrier that can provide tracking. Sol Raiz Organics is not responsible for packages lost in transit without proof of tracking and we do not cover return shipping unless the incorrect item was sent.